ea66 Privacy Policy

This Privacy Policy describes how ea66 ("ea66", "we", "us", "our") collects, processes, stores, and protects personal information relating to individuals ("you", "your", "the Player") who access or use the ea66 online betting and casino platform at ea66.io.

ea66 is committed to safeguarding the privacy of all users across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We recognise that the players who trust us with their personal and financial information deserve complete transparency about how that data is handled.

This Policy applies to all personal data collected through the ea66 website, mobile-optimised platform, customer support channels, and any associated communications including email and in-platform messaging. Please read this document carefully. If you do not agree with any part of this Privacy Policy, you should discontinue use of the ea66 platform immediately.

ea66 operates as a safe and reliable online betting and casino platform serving the Bangladesh market. The platform is accessible at ea66.io and provides sports betting (including cricket BPL, IPL, T20 World Cup, rugby, football, and kabaddi), live casino games, slots, and instant-win titles to registered adult players aged 21 and above.

For all privacy-related enquiries, the ea66 data contact point is: [email protected]. All communications regarding your personal data will be handled in English during Bangladesh Standard Time (BST, UTC+6) support hours.

ea66 collects the following categories of personal data, limited strictly to what is necessary for the purposes described in this Policy:

ea66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data unless specifically required for a legally mandated compliance purpose, in which case such collection will be disclosed at the point of collection.

ea66 collects personal data through the following channels:

• Direct submission: Information you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or updating your account profile.
• Automated technical collection: Device and usage data gathered automatically when you visit ea66.io, including IP address, browser fingerprint, session duration, and pages visited, via server logs and first-party analytics tools.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics cookies placed on your device during platform use. See the Cookies section of this Policy for full details.
• Payment processors: Confirmation data received from bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay (UCB) following successful deposit or withdrawal transactions. ea66 receives only the minimum data needed to reconcile transactions — full wallet credentials are never transmitted to or stored by ea66.
• Third-party KYC providers: Identity verification results returned by our KYC service partners when you submit identification documents for account verification. These partners operate under strict confidentiality obligations.

ea66 uses personal data only for the following defined purposes. We do not use your data for any purpose incompatible with those listed below:

• Account creation and management: To register your ea66 account, verify your identity, maintain your account settings, and provide you with access to the platform's full range of features.
• Payment processing: To process deposits via bKash, Nagad, Rocket, and Upay, and to return withdrawals to your registered payment account in accordance with our financial procedures.
• Regulatory and compliance obligations: To conduct KYC checks, satisfy anti-money-laundering (AML) screening requirements, and maintain legally required transaction records.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and unauthorised account access.
• Responsible gaming: To monitor account activity for signs of problem gambling behaviour, enforce player-set limits, and action self-exclusion requests.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality and responsiveness of our support service.
• Service improvement: To analyse aggregated, anonymised usage patterns that help us improve platform performance, game selection, and user experience for all players.
• Direct communications: To send you account-related notifications (such as deposit confirmations, withdrawal updates, and security alerts) and, where you have opted in, promotional communications about ea66 bonuses, tournaments, and offers relevant to Bangladesh players.

ea66 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you signed up for — account management, payment processing, bet settlement, and game access.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, financial record-keeping requirements, and regulatory reporting duties.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service quality improvement, where such processing does not override your fundamental privacy rights.
• Consent: Processing of data for marketing communications, where your explicit opt-in consent has been obtained and remains in force.

ea66 does not sell, rent, or trade your personal data. We share data only in the following limited and controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay (UCB) receive only the minimum transaction reference data required to process deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• KYC and identity verification partners: Specialist third-party providers that assist ea66 in verifying player identity and age, operating under strict contractual confidentiality and data security obligations.
• Game content providers: Platform providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive only the anonymised session tokens required to deliver game content. They do not receive your personal identity or payment data.
• Platform infrastructure and analytics providers: Cloud hosting, server management, and aggregated analytics service providers that assist ea66 in operating and improving the platform, all under contractual data processing agreements.
• Legal and regulatory disclosures: Where required by applicable law, a court order, or a regulatory body with competent jurisdiction, ea66 may disclose personal data without prior notice to you.
• Business transfers: In the event of a merger, acquisition, or full or partial sale of ea66's business operations, personal data held at that time may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties who receive personal data from ea66 are contractually obligated to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was disclosed.

ea66 retains personal data for as long as is necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory retention obligations. The general retention periods ea66 applies are as follows:

Once the applicable retention period has expired and no overriding legal obligation requires continued storage, ea66 will securely delete or anonymise the relevant personal data. Anonymised data (from which all identifying information has been fully removed) may be retained indefinitely for statistical and analytical purposes.

ea66 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security controls include:

• SSL/TLS encryption: All data transmitted between your device and ea66's servers is encrypted using industry-standard SSL/TLS protocols. The padlock indicator in your browser confirms your connection to ea66.io is secure.
• Password hashing: Account passwords are hashed using a modern cryptographic algorithm before storage. ea66 support staff cannot view or retrieve your password — only you know it.
• Access controls: Strict internal access controls ensure that only authorised ea66 personnel with a legitimate operational need can access personal data, and only to the minimum extent required for their role.
• Fraud and anomaly detection: Automated systems continuously monitor account activity for unusual patterns, including login attempts from unrecognised devices or IP addresses, and will trigger security alerts or temporary account holds where suspicious activity is detected.
• Secure data centres: Player data is stored on servers hosted in data centres with physical access controls, environmental protections, and regular independent security audits.

While ea66 employs robust security practices, no online platform can guarantee absolute protection against all possible security threats. Players are equally responsible for maintaining the security of their own account by using a strong, unique password and never sharing their login credentials with any other person.

ea66 uses cookies and similar client-side tracking technologies to support platform functionality, maintain session state, and analyse aggregated usage patterns. The categories of cookies ea66 uses are as follows:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication tokens that keep you logged in during a betting or gaming session. These cookies cannot be disabled without preventing you from using the platform.
• Preference cookies: Used to remember your platform settings, such as your preferred language (English) and display preferences, across sessions.
• Analytics cookies: First-party analytics cookies that help ea66 understand aggregate platform usage — which pages are visited most often, typical session lengths, and common user journeys. This data is anonymised and never linked to individual player identities for marketing purposes.
• Security cookies: Short-lived cookies used for CSRF protection, rate-limiting, and bot-detection to maintain platform integrity.

ea66 does not use third-party advertising cookies, retargeting pixels, or social media tracking technologies that share your browsing behaviour with external advertising platforms. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the ea66 platform.

As a player on the ea66 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact ea66 at [email protected] with the subject line "Privacy Rights Request". We will respond to all verified requests within 30 days.

Age verification is a mandatory step in the ea66 account registration and KYC process. Any account found to belong to an individual under the age of 21 will be immediately suspended, all associated funds will be returned to the originating payment method, and all personal data relating to that account will be deleted as promptly as legally permissible.

If you have reason to believe that a minor has registered an account on ea66.io or has submitted personal data to the platform, please notify us immediately at [email protected] so that we may take swift corrective action.

Some of ea66's service providers and technology partners may be located in, or may process data from, jurisdictions outside Bangladesh. Where such international transfers occur, ea66 takes appropriate steps to ensure that your personal data continues to receive an adequate level of protection, including by entering into appropriate contractual data transfer agreements with the relevant third parties.

ea66 does not transfer personal data to jurisdictions known to have inadequate data protection standards without first implementing compensating safeguards. All international data transfers involving player financial or identity data are conducted over encrypted channels.

ea66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform functionality. When we make material changes to this Policy, we will:

• Update the "Last Updated" date displayed at the top of this document and in the hero section of this page.
• Post a prominent notice on the ea66.io platform informing registered players of the change and providing a summary of the key amendments.
• Where the changes materially affect how we process personal data, notify registered players via their registered email address with at least 14 days' advance notice before the changes take effect.

Continued use of the ea66 platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data ea66 holds about you, please contact our data support team using the details below. All privacy-related communications are handled in English.

When submitting a privacy rights request, please include your registered ea66 username, the email address associated with your account, and a clear description of your request. We may ask you to verify your identity before processing any request that involves access to, correction of, or deletion of personal data.